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How to Pause the Collection of Money for a Subscription?

Learn how to pause subscription payments in MAAT.

Updated over a week ago

Step-by-Step Guide

  1. Log in to Your Stripe Dashboard

  2. Find the Subscription

    • In the left-hand menu, click on Billing and then select Subscriptions.

    • Use the search bar to find the subscription you wish to pause.

  3. Open the Subscription Details

    • Place your pointer over the subscription and then press ⋯

  4. Pause the Subscription

    • Scroll down to the Manage Subscription section.

    • Click on Pause subscription.

    • Select the pause behavior:

      • Keep as draft invoices: Invoices will be created but not collected.

      • Mark as unpaid: Invoices will be issued but payment collection will be skipped.

      • Do not create invoices: No invoices will be created during the pause.

  5. Confirm the Pause

    • Review your selection and click Confirm to apply the pause.

  6. Verify the Status

    • Return to the Subscriptions section and confirm that the status now shows as Paused.

Video Walkthrough

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