MAAT

Guides on how to best use the MAAT app if you're a gym owner or administrator.

I'm a gym owner or administrator

Learn how to share your academy invite link and QR code with students and coaches.

How to share the link and QR code so students and coaches can join the academy on MAAT?

Learn how to track when students access and use MAAT

How do I see students logging in the app?

Learn how to create memberships and drop-ins in MAAT

How to Create Membership Plans & Drop-Ins?

Learn how to upload and manage waivers for your students in MAAT.

How To Upload a Waiver for Students to Sign?

Learn how to navigate and use the Members page in MAAT.

Understand Members Page

Learn how to manage and configure privacy settings in MAAT.

Privacy Settings

Learn how to set up and manage your no-show policy in MAAT.

No Show Policy Settings

Learn how to create a post and add images in the Feed section.

How do I Write a Post in the Feed Section?

Learn how to share videos with your students using the Feed section.

How to Share a Video

Learn how to contact support directly from inside the MAAT app.

How to Access In-App Support

Learn how to connect MAAT to your website so students can join your academy or purchase memberships online.

How to Integrate MAAT with Your Website

MAAT - Getting Started

Discover how to assign admin or coach roles from the Staff section in MAAT.

How can I make someone admin / coach using the Staff section?

Discover how to manually mark a student as paid in cash in MAAT.

How to mark students as paid in Cash?

Discover how to quickly access students’ contact details in MAAT.

How to find Students Contact Information?

Discover how to view a student’s signed waiver in MAAT.

How to See a Signed Waiver of a Student?

Learn how to add, edit, and delete notes on a student profile.

How to Use Notes on a Student Profile

Learn how to access your academy’s Analytics Dashboard.

How to Access the Analytics Dashboard

MAAT - Members & Admins

Learn how to create and manage recurrent classes in MAAT.

Manage Recurrent Classes

Learn how to update the maximum capacity of a class in MAAT.

How do I change the "capacity" of a class?

Learn how to record and manage student attendance in MAAT.

How do I mark student attendance?

Learn how to create, close, or delete a non-recurrent class in MAAT.

How can I add / close / delete a NON recurrent class?

Learn how to create and manage private classes in MAAT.

How to manage private classes on MAAT?

Learn how to create and manage seminars and paid events in MAAT.

How to Manage Seminars & Paid Events

Learn how the waiting list works when a class reaches full capacity in MAAT.

Understanding the Waiting List for Gym Owners

Learn how to view your students’ activity, performance, and trends.

How to Check Your Students Activity

Learn how to view and manage a student’s graduation progress.

How the Graduation Section Works

Learn how to close or delete a single recurring class without affecting future classes.

How to Close/Delete a Recurring Class Only Once

MAAT - Class & Attendance

Learn how to modify your existing membership plans in MAAT.

How to modify Membership Plans?

Learn how to update the price of a membership in MAAT.

How do I change the cost of a membership?

Learn how free trials are applied and managed alongside memberships in MAAT.

How do free trials on top of memberships work?

Learn how trial classes and trial days work in MAAT.

Free Trials: Trial Classes & Trial Days

Learn how MAAT handles memberships when a payment is past due.

What happens when the student membership is past due?

Learn what happens when a student exceeds the number of classes.

What happens when students exceed the number of classes?

Learn How to Manage Family Discounts on MAAT.

How to manage Family discounts?

Learn How to Cancel a Subscription on MAAT

How to Cancel a Subscription?

Learn how to update your membership prices in MAAT.

How Can I Increase Prices?

Understanding the MAAT - Stripe Integration

MAAT - Memberships & Products

Learn how to navigate and use your Stripe dashboard as a gym owner.

Stripe Dashboard Guide for Gym Owners

Learn how to enable notifications for new customers in the Stripe mobile app.

Enable Notifications for New Customers in the Stripe Mobile App

Learn how to enable SEPA or BACS for recurring payments in MAAT.

Enable SEPA or BACS for Recurring Payments

Learn how to change your payout schedule in MAAT.

How to change Payout schedule?

Learn how to update your bank account details in MAAT.

How to change your bank account?

Learn how to set up and manage Stripe Tax in MAAT.

How to configure Stripe Tax?

Stripe - Setup & Dashboard

Learn how monthly subscriptions are processed and how you receive payouts in Stripe.

How monthly subscription work and how to receive the money?

Learn how to check and understand your balance summary in Stripe.

How to look at your Balance Summary?

Learn how to review and understand your monthly payout in Stripe.

Understand your Monthly Payout

Learn how to review and understand Stripe fees.

Understand Fees

Learn how long Stripe payments take to settle and become available for payout.

How long does it take for my payments to settle?

Stripe - Receiving Your Money

Learn how to export your earnings in MAAT.

How to export your earnings?

Learn how to create and send invoices to your customers with Stripe

How to send invoices to your customers?

Learn how to create one-time invoices for customers in Stripe

How to create ad-hoc invoices for Customers?

Learn how to enable automatic email invoices in MAAT.

How to enable automatic email invoices?

Learn how to modify your business invoice template in Stripe.

Modify your Business invoice template

Learn how to download customer invoices in Stripe.

Download Customer Invoices

How to change Invoice Status on Stripe?

Learn how to add your tax details to invoices in Stripe.

How to add your tax information in each invoice?

Learn how to download your Stripe tax statement.

How to Download Your Stripe Tax Statement?

Stripe - Invoicing & Earnings

Learn how to set up and manage enrollment fees in MAAT.

How to manage enrollment fees?

Learn how to set up and manage maintenance fees in Stripe

How to manage maintenance fees?

Learn how to change the billing date of a subscription in Stripe.

How to Update Billing Date for a Subscription?

Learn how to create and manage coupons in Stripe.

How to create coupons?

Learn how to manually apply a coupon discount to a customer in Stripe.

How to manually apply a coupon discount to a customer on Stripe?

Learn how to pause subscription payments in MAAT.

How to Pause a Subscription?

Learn how to update customer information in MAAT.

Update Customer Information

Learn how to retry a failed payment in MAAT and Stripe.

How to Retry a Failed Payment?

Learn how to find the reason for a failed payment in MAAT or Stripe.

How to check why a payment has failed?

How to Issue Refunds?

Learn how to disable automatic cancellation with Smart Retry in Stripe.

Remove automatic cancellation with smart retry

Learn how to see how many active subscriptions I have per product on MAAT

How to see how many active subscriptions I have per product

Learn how to access your Stripe Customer Dashboard

How To Access Your Stripe Customer Portal

Stripe - Subscriptions & Payment Tools

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