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Understanding the Waiting List for Gym Owners

Learn how the waiting list works when a class reaches full capacity in MAAT.

Step-by-step Guide:

When a class reaches its maximum capacity, MAAT automatically enables a waiting list.

Students can still join the waiting list, and if a spot becomes available, the system will automatically move the next student into the class.


1. How to View the Waiting List

  • Open the class from your schedule.

  • Tap View Waiting List in the top-right corner of the screen.

2. See Who Is Waiting

Inside the waiting list you will see:

  • The total number of students in the waiting list

  • The full list of names, ordered by position

The first person in the list will be the next one to enter the class if a spot becomes available.


3. How Students Are Added to the Class

You do not need to manually move students from the waiting list.

When a spot becomes available:

  • The first student in the waiting list is automatically added to the class

  • The student receives a push notification confirming they have been enrolled

This process is handled automatically by the system, ensuring a fair and efficient way to manage class capacity while reducing manual admin work.

Note:

  • If you don't want to use the Waiting List in your academy, allowing everyone to train, you can change the class capacity and set it to a really high number (e.g. 100). This will artificially remove the waiting list, with all people always being able to book their class.

  • Students will always receive a reminder push notification 3 hours before a class they’re registered for starts. So, if they booked a class they will not attend, they will always be able to leave it in advance when prompted by the system.

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