Free trials allow academies to offer students a set number of days to train for free before their first payment is processed.
When a student signs up for a membership with a trial, they still enter their payment details and “pay” as normal, but the charge will only be made once the trial period ends.
Step-by-Step Guide
1) Set the Free Trial Days
When creating a membership plan, you can set the number of free trial days.
These days count from the moment the student adds their payment details.
Example: If you set “7 trial days,” the first charge will only happen after those 7 days are over
2) Student Sign-Up Process
The student selects the membership plan and enters their payment details.
They click "Pay", but no payment is processed immediately.
The membership is active in trial mode until the trial days expire.
3) During the Trial Period
Students can attend classes without being charged.
On the Members Page, their status shows as “Trialing”.
4) Canceling During the Trial
If a student does not wish to continue, they must contact the admin.
If the admin cancels the membership before the trial ends, no payment will be taken.