Step-by-step Guide:
Access Manager Mode
Tap the profile icon in the bottom right corner and tap on Switch To Manager
Contact Support
Scroll down and tap Contact Support
A support chat will open automatically
Tap on I Have A Question to start a conversation with the Support Agent
Choose Your Role
Select if you are a Student or an Gym Owner/Admin
Important:
Choose the correct role to get the right support
Start Your Request
Type your question to the MAAT Agent. If it knows the answer, it will give it to you. You can also follow up with context if you want to add more details.
Access The Old Chats
Access your old support chats to follow up or review past help
Note:
The MAAT Agent is an AI and may make mistakes.
If it can’t answer your question, a human will join the conversation and follow up.