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Understand Fees

Learn how to review and understand Stripe fees.

MAAT always charges 1%. This never changes, anywhere in the world.

Everything else in your fees is paid to Stripe, our payment provided partner which is in charge of collecting digital payments.

Two things decide the Stripe portion:

  1. Which country your gym is in: processing costs are set locally and differ a lot between countries.

  2. The payment method used: an Amex will cost more than a Visa and card payments will costs more than a bank direct debit.

This article explains exactly what makes up the fee on each payment.

Three parts of every fee

1. The Payment Method fee (paid to Stripe)

This is the biggest part of the fee. It pays the card networks (Visa, Mastercard, Amex), the student's bank, and Stripe for moving the money safely. It changes based on what card the student uses and where it was issued. Or if the payment is process via Bank Direct Debit: ACH, BACS, BECS, SEPA etc.

2. The Billing fee (paid to Stripe)

This is a flat 0.7% on every recurring payment (monthly memberships, anything on a subscription). It pays Stripe for handling the subscription mechanics: charging your students automatically every month, retrying failed payments, sending receipts, managing cancellations and refunds.

Note: The 0.7% only applies to recurring payments (memberships). Drop-ins payment don't pay this fee.

3. The MAAT platform fee

This is a flat 1% on every payment, and it's the only part MAAT keeps.

Stripe is the infrastructure. MAAT is the integration. Stripe moves the money; the 1% is what builds and runs everything around it: automated billing, member management, one clean payout, and support. And because it's a flat 1%, MAAT only earns when you get paid.


Example: a monthly membership on card

The exact numbers depend on your country, but the structure is always the same. Here's a €60 membership paid with a standard personal card in the EU:

What

Who sets it

Rate

Amount

Stripe card fee

Stripe

1.5% + €0.25

€1.15

Stripe Billing fee

Stripe

0.7%

€0.42

MAAT platform fee

MAAT

1%

€0.60

Total fees

€2.17 (3.6%)

You receive

€57.83

Out of €2.17 in fees, only €0.60 (1%) goes to MAAT. The other €1.57 is Stripe. You can confirm that 1.5% + €0.25 card rate and 0.7% Billing rate directly on Stripe's own pricing page.

The Stripe card fee (1.5% here) is the piece that changes by country, higher in the US and Canada, lower in Australia or Europe. But the 0.7% Stripe Billing and the 1% MAAT are identical everywhere.


"But on my dashboard it just says MAAT fees…"

Yes, this is how Stripe represents it.

Here's why it looks that way: MAAT is built on top of Stripe as something called a "Connect platform". This means MAAT collects the money from your students, takes its 1%, and then settles up with Stripe in the background. From your perspective, you see one fee line instead of three, because it's simpler and you get one clean payout to your bank account.

The fee you see grouped as "MAAT" actually contains the Stripe card fee + Stripe Billing fee + MAAT 1%.

This article is the breakdown.


The full price list per country

Every rate below is Stripe's own published rate, which you can verify at stripe.com/pricing. MAAT's 1% is shown in its own column so you can always see it's separate and unchanging. Two rules apply everywhere:

  • Add 0.7% Stripe Billing on recurring (membership) payments.

  • The MAAT 1% is the same in every row, every country, always.


Europe

🇬🇧 United Kingdom

Payment method

Stripe rate

MAAT

UK Visa / Mastercard (personal card)

1.5% + £0.20

1%

UK Visa / Mastercard (business / corporate card)

1.9% + £0.20

1%

EU-issued Visa / Mastercard

2.5% + £0.20

1%

Card from outside UK/EU (US, Asia, etc.)

3.25% + £0.20

1%

UK / EEA Amex

2.0% + £0.20

1%

International Amex

2.9% + £0.20

1%

BACS Direct Debit

1.0% + £0.20 (capped at £10)

1%

🇪🇺 European Union (Spain, Germany, France, Italy, NL, etc.)

Payment method

Stripe rate

MAAT

Local Visa / Mastercard (personal card)

1.5% + €0.25

1%

Local Visa / Mastercard (business / corporate card)

1.9% + €0.25

1%

Other EEA-issued Visa / Mastercard

2.5% + €0.25

1%

Card from outside EEA (UK, US, Asia, etc.)

3.25% + €0.25

1%

UK / EEA Amex

2.0% + €0.25

1%

International Amex

2.9% + €0.25

1%

SEPA Direct Debit

0% + €0.35

1%

iDEAL (Netherlands only)

1.0% + €0.29

1%

🇨🇭 Switzerland

Payment method

Stripe rate

MAAT

Swiss card (domestic)

2.9% + CHF 0.30

1%

International card

3.25% + CHF 0.30

1%

SEPA Direct Debit

0% + CHF 0.40

1%

🇳🇴 Norway

Payment method

Stripe rate

MAAT

Norwegian card (domestic)

1.5% + kr1.80

1%

EEA-issued card

2.5% + kr1.80

1%

Other international card

3.25% + kr1.80

1%

SEPA Direct Debit

0% + kr4.00

1%


North America

🇺🇸 United States

Payment method

Stripe rate

MAAT

US card (domestic)

2.9% + $0.30

1%

US card, manually keyed in

3.4% + $0.30

1%

International card

4.4% + $0.30

1%

International card, keyed in

4.9% + $0.30

1%

ACH Direct Debit (bank)

0.8% (capped at $5)

1%

🇨🇦 Canada

Payment method

Stripe rate

MAAT

Canadian card (domestic)

2.9% + $0.30

1%

Canadian card, manually keyed in

3.4% + $0.30

1%

International card

3.7% + $0.30

1%

International card, keyed in

4.2% + $0.30

1%

PAD Direct Debit (bank)

1% + CA$0.40 (capped at CA$5)

1%


Oceania

🇦🇺 Australia

Payment method

Stripe rate

MAAT

Australian card (domestic)

1.7% + A$0.30

1%

International card

3.5% + A$0.30

1%

BECS Direct Debit (bank)

1% + A$0.30 (capped at A$3.50)

1%


Rest of world

🇦🇪 United Arab Emirates

Payment method

Stripe rate

MAAT

UAE card (domestic)

2.9% + AED 1.00

1%

International card

3.9% + AED 1.00

1%


Why does the same membership cost a different fee for different students?

The rate depends on your country (see the price list) and on what card the student uses.

Here are the things that change it:

1. Your country

Card processing is priced locally by Stripe. The US and Canada are the most expensive markets (Stripe ~2.9% domestic), Europe sits lower (Stripe ~1.5%), and Australia is among the cheapest (Stripe ~1.7%). This is set by Stripe, the card networks and banks in each country, not by MAAT.

2. Where the card was issued

  • Domestic (same country as your gym): cheapest

  • International (a student paying from abroad): more expensive

A student visiting from overseas and paying with their home card will always cost more than a local student.

3. The card brand

  • Visa & Mastercard: standard rates

  • American Express: often slightly more expensive (Amex charges higher network fees on international cards)

4. Personal vs business card

  • Personal / consumer cards (almost all your students): the cheaper rate

  • Business / corporate cards: the more expensive rate

5. The payment method itself

A card always costs more than a bank direct debit.


Direct Debit (where available)

In many countries, students can pay by bank direct debit instead of card.

Availability depends on your country: SEPA in the EU, BACS in the UK, ACH in the US, PAD in Canada, BECS in Australia.

Generally cheaper, but it doesn't behave like a card:

  • Slower to confirm: It takes ~5–6 business days to clear, so you learn about a failed payment days after the due date, not straight away.

  • Fails more, and later: Insufficient funds, a closed account or a cancelled mandate all bounce after the fact. Stripe will not auto-retry, and cash flow is less predictable.

  • Easier to reverse: With SEPA a member can claw a payment back for up to 8 weeks (no reason needed), or 13 months if they claim it wasn't authorised.

  • Needs a mandate first: The student sets it up up front, and the first collection takes a few extra days.

Still great for steady monthly memberships, but is not a like-for-like swap for card.

Europe: SEPA Direct Debit

Stripe charges no percentage on SEPA, just a €0.35 flat fee:

What

Rate

Stripe SEPA fee

0% + €0.35

Stripe Billing fee

0.7%

MAAT fee

1%

Total fees

1.7% + 0.35c

UK: BACS Direct Debit

Same logic applies in the UK with BACS.

What

Rate

Stripe BACS fee

1.0% + £0.20 (cap £10)

Stripe Billing fee

0.7%

MAAT fee

1%

Total fees

2.7% + £0.20

US: ACH

What

Rate

Stripe ACH fee

0.8%

Stripe Billing fee

0.7%

MAAT fee

1%

Total fees

2.5%

Canada: PAD

What

Rate

Stripe PAD fee

1% + CA$0.40

Stripe Billing fee

0.7%

MAAT fee

1%

Total fees

2.7% + CA$0.40

Australia: BECS Direct Debit

What

Rate

Stripe BECS fee

1% + A$0.30

Stripe Billing fee

0.7%

MAAT fee

1%

Total fees

2.7% + A$0.30

🇳🇱 iDEAL (Netherlands): how the recurring flow works

iDEAL is the most popular way to pay online in the Netherlands. For memberships, MAAT uses it in two steps so you get an instant first payment and low-cost recurring billing:

1. First payment is via iDEAL: When a member signs up, the first membership payment is taken through iDEAL.

2. A SEPA mandate is created automatically: That same iDEAL approval also sets up a SEPA Direct Debit mandate from the member's bank details.

3. Every renewal after that is via SEPA Direct Debit: All following monthly payments are collected automatically against that mandate, with no app approval needed each month.

The fees breakdown looks like this

Stage

Method

Stripe rate

Billing

MAAT

First payment (signup)

iDEAL

1% + €0.29

0.7%

1%

Every renewal

SEPA Direct Debit

0% + €0.35

0.7%

1%

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