Step-by-Step Guide
When a gym is onboarding to MAAT, some students might have already paid their memberships outside the app (for example, in cash or via the old system the gym used). To avoid blocking them from booking classes, we need to mark these students as paid in cash until their current subscription ends.
By doing this, the student will be able to book classes normally without being asked to pay again. On the renewal date, their subscription will be handled directly through MAAT.
1. Access the Student’s Profile
There are three ways to enter a student’s profile:
From the Members Page in the Manager Mode:
Tap on your profile icon in the bottom-right corner
Select “Switch to Manager”
Access the Members Page.
Use the search bar to locate the student and tap on their name.
You can also access a student profile:
From a Class: Tap on the student’s name from the class they’ve signed up for.
From the Leaderboard: Tap on the student’s name directly from the leaderboard.
2. Open the Student Profile
Once inside the student’s profile, scroll down to the Membership section and select the option “Add cash membership”
3. Set the Valid Date
Tap Mark as Paid in Cash.
Select the date until which the student’s membership has been paid. You can choose between three options:
Indefinitely: The student will have a valid "Paid in Cash Membership" until you manually delete it.
End of the month: The student will have a valid "Paid in Cash Membership" until the end of the month; after that, you’ll see their membership as "Expired".
On a custom date: The student will have a valid "Paid in Cash Membership" until a specific date you’ve chosen; after that, you’ll see their membership as "Expired".
Example: If the student pays a subscription in cash until the 15th of the next month, select ‘’on a custom date’’ and choose the right day and month.
This ensures the system knows the student is covered until then, and they won’t be asked to pay again before that date.
4. What Happens Next
The student can now book classes freely until the selected end date.
Once that date arrives, they will still be able to book classes, but you will see a red icon close to their name with “Expired” written on it.
This means their membership has ended. After they’ve renewed their membership, you’ll need to manually mark them again as "Paid in Cash" to stop seeing the "Expired" icon.
Note:
We recommend having the smallest number of people marked as “Paid in Cash” because it requires more manual work on your side.
If you want to check which students are paying in cash, you can use the filter on the members page: go to “Membership → Type → Cash” and then click “Apply”.
