MAAT

Check out guides on how to best use the MAAT app if you're a student or parent.

I'm a student or a parent

Discover how to add or update an emergency contact in your MAAT profile.

How to add an Emergency Contact to your profile?

Learn how to view waivers, medical certificates, and other documents in the MAAT app.

How to Check Your Signed and Uploaded Documents

Learn how to upload and manage documents in MAAT.

How to Upload a Medical Certificate or a Generic Document

Learn how to update the email address or phone number linked to your MAAT account.

How to change your email or phone number

Learn how to update the language of the MAAT app.

How to Change Language in MAAT

Learn how to switch between Light Mode and Dark Mode in the MAAT app.

How to Change the App Theme

Learn how to track your training activity and performance in MAAT.

How to Check Your Activity

Learn how to permanently delete your MAAT account.

How to Delete My Account

Learn how to find and join a gym in MAAT.

How To Find An Academy

Learn how to create your MAAT account and set up your profile.

How To Create Your MAAT Account

Learn how to edit your belt and graduation details in your profile.

How To Update Your Graduation History

Learn how to log back into your account in MAAT if you’ve been signed out.

How To Sign Up to Your Account

Learn how to log out from your MAAT account.

How to Log Out from Your Account

Learn how to set up Kiosk Mode so students can check in, register for classes, and confirm attendance directly from your gym device.

How to Use Kiosk Mode

Learn how to view daily classes, manage attendance, add members, create one-off classes, and enter Kiosk Mode.

Understand the Daily Overview Page

Onboarding, logging in and accessing your MAAT account.

Getting Started & Account Access

Learn how to create and manage a kid profile in MAAT

How to add a Kid Profile?

Everything related to managing children's profiles.

Managing family and dependants

Learn how to remove a saved payment method from your MAAT account.

How to Remove a Payment Method (Cards or Bank Accounts)

Learn how to add a new credit or debit card on MAAT

How to add a new payment method

How Does Bank Direct Debits Work

Learn how to manually retry a failed payment from MAAT or Stripe.

How to Manually Retry a Payment

Failed payments, removing cards, and downloading tax documents.

Payments, Invoices & Receipts

Learn why you can't cancel your membership or profile on MAAT by yourself

Why can't I cancel my membership or delete my profile in the app

Learn how to redeem your subscription on MAAT, whether your gym is starting to use MAAT or you purchased your membership through the gym’s website.

How to Redeem a Subscription using a code

Learn what happens when a student Upgrade or Downgrade their membership

How to Upgrade/Downgrade a Membership

Learn how students can purchase a membership in MAAT.

How to Purchase a Membership as a Student

Learn how to manage pre-sales, founders discounts, and early bird offers in MAAT.

How To Manage Pre-Sales and Founders Discounts

Learn How to Manage Existing Long-Term Memberships Started Outside MAAT

How to Manage Existing Long-Term Memberships Started Outside MAAT

Learn how to updatethe amount of classes connected to a membership in MAAT.

How To Change The Amount Of Classes In a Membership

Upgrading, freezing, and why you might need to contact the gym to cancel.

Memberships & Cancellations

Learn how the waiting list works when a class reaches full capacity in MAAT.

Understanding the Waiting List for Students

Learn what happens when you try to book a class without an active membership.

What Happens If I Don’t Have a Membership?

Learn how to switch from a profile to another before registering to a class

How To Switch Profiles Before Registering to Class?

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